AI NewsWaveNETSCOUT Announces nGenius Copilot, a Conversational AI
Key points
- NETSCOUT announces nGenius Copilot, a conversational AI
- Adds conversational AI to the nGeniusONE integrated monitoring platform
- Helps analyze causes of service outages and business impact
NETSCOUT, a network visibility and AIOps company, introduced nGenius Copilot, which adds conversational AI to its integrated performance monitoring platform nGeniusONE. Digital Daily, Datanet and Techworld News reported the news on the 16th.
Digital Daily called the feature a conversational AI that speeds up outage resolution, and said in its headline that it analyzes the causes and impact of outages. Datanet reported that it is a product that extends NETSCOUT's AI-based conversational capabilities (Korea country manager Kim Jae-wook), and explained that it uses smart data to address service degradation and the causes of outages.
Techworld News pointed to the background: as hybrid environments and digital dependencies grow more complex, the work needed to resolve service outages has also increased. According to that article, nGenius Copilot is an AI-based conversational tool that answers questions about service outages and business impact on the basis of clear evidence.