SK Telecom Moves 'AX Innovation 2.0' Beyond Individuals to the Whole Organization
Key points
- SKT redesigns work across the organization with AX Innovation 2.0
- Internal AI agents trimmed from 7,000 to about 1,500
- Resolving data access, security and system integration problems
SK Telecom is pushing ahead with 'AX (AI transformation) Innovation 2.0,' which goes beyond individual members' use of AI to redesign how the whole organization works and collaborates. iNews24 reported that this is the strategy of SK Telecom (CEO Jung Jai-hun), and coverage continued from the morning of the 1st.
According to Bloter, the 1.0 stage was a period when members voluntarily built and used their own AI agents. Chosun Biz also reported that the company is moving beyond employees building their own AI agents to automate repetitive tasks, toward redesigning the organization's work processes themselves around AI. Digital Today introduced 'from individuals to the organization, from convenience to practicality' as the core direction.
Outlets described the number of agents differently. Sisa Journal e reported that internal agents once grew to 7,000 before being trimmed to about 1,500 after a process of weighing their actual effect. AI Newspaper (인공지능신문) wrote in its headline that 1,500 AI agents have been put into real work.
As challenges to address, AI Newspaper (인공지능신문) and Digital Today pointed to problems that block AI adoption, such as data access, system integration and security. Sisa Journal e's summary mentioned usage costs along with data access and security.
EBN covered remarks that Kim In-su, head of the SKT AI Board team, made at the 'AX Camp' held at SK Telecom's Human Resources Development Center in Icheon on the 30th of last month, as an on-site report, and put 'quickly crossing the J-curve valley' in its headline.
Recent developments SK Telecom published its first 'AI Governance Report' on the 26th. IT Chosun reported that the report contains principles and results for managing the safety and reliability of AI services, and that the company set standards for managing the entire process of an AI agent from development through operation to termination. Boannews reported that it disclosed AI management standards that build security into the entire process from planning to disposal.
Glossary AX is changing the way of working by introducing AI across a company's work and business. An AI agent is an AI program that carries out tasks by making its own judgments according to goals set by the user.